Terms and conditions

Application
These general rental terms apply to reservations and agreements with Cura-Rentall. “Tenant” means the person who enters into a rental agreement with us for the holiday home. These terms apply regardless of any reference to other terms by you; we reject all other terms. Deviations are only valid if agreed in writing.

Article 1 – Reservations
We only accept reservations from persons 18 years or older. Reservations by younger persons are invalid. We reserve the right to refuse a reservation at any time without giving reasons. After booking, you will receive a confirmation, the general rental terms, and an invoice within five days. The payment conditions are described in Article 2. Please check these documents for accuracy and notify us immediately of any errors. If you have not received confirmation within 10 days, you must contact us; otherwise, the reservation lapses. An agreement is formed once we confirm the reservation.

Article 2 – Payment
Payments must be made by bank transfer. You must pay 25% of the rental amount and the full deposit within 14 days of the invoice date. The remaining 75% must be paid one month before arrival. If the reservation is made within one month of arrival, the full invoice amount and deposit must be paid immediately. Payments should be transferred to IBAN NL65RAB00305635603 in the name of W.J. Soen, referencing the invoice number. By making any (partial) payment, you confirm you have read and agree to these terms. The rental ends automatically after the agreed period. Late payment entitles us to cancel the reservation and terminate the agreement.

Article 3 – Security deposit
A deposit of €250 (500 NAFL) is charged to cover water/electricity, damages, or costs due to failure to meet obligations as a good tenant. The deposit must be paid as described in Article 2. Failure to pay the deposit may result in denied access and immediate termination of the agreement. The deposit or its remainder will be refunded within 14 days after departure, after deduction of any claims. If damages exceed the deposit, we reserve the right to hold you liable for the remaining amount.

Article 4 – Changes
If the tenant wishes to make changes after booking, we are not obliged to comply. It is our discretion whether to accept changes, and generally, no changes are allowed within four weeks of arrival. Changing the rental period to a non-consecutive period is treated as a cancellation (see Article 5).

Article 5 – Cancellation
Cancellations by the tenant must always be made in writing (by post or email). Conditions: partial payments are non-refundable; cancellation up to 42 days before arrival: 25% of the rent due; up to 28 days: 50%; from seven days before or on the day of arrival: 100%. No-show within 24 hours counts as cancellation, 100% due. If we cancel, any amounts already paid will be refunded.

Article 6 – Key handover
The key will be handed over in person or via the key box next to the front door (details in the info letter). The tenant may never duplicate the key; doing so incurs a €500 (1000 NAFL) fine plus actual costs. The key remains our property. Lost keys cost €100 (200 NAFL). Any late check-out costs will be charged. Found items are kept for a reasonable time, but we accept no responsibility. Shipping items back is at your cost. If you lock yourself out, €25 (50 NAFL) will be charged and deducted from the deposit; ID will be checked before handing over a spare key.

Article 7 – Stay in the holiday home
Check-in: from 15:00; check-out: by 11:00. No smoking indoors; smoking is allowed on the terrace. No open fires outside. Pets allowed only with written approval. The rent includes final cleaning and linen rental. Barbecuing is allowed; the BBQ must be cleaned before departure. Water and electricity use is exclusive; please use sparingly. More people staying than agreed (max. six people) or holding parties without written approval is strictly prohibited and may result in early termination of the agreement without refund. Moving furniture, audio/TV equipment, or taking indoor items outside is not allowed (except dishes, glasses, cutlery).

Article 8 – Force majeure
Force majeure means circumstances beyond our control (e.g., war, strikes, blockades, fire, flooding) that prevent the fulfillment of the agreement.

Article 9 – Liability / complaints / damages
The tenant and accompanying persons are fully liable for all damages to the house, inventory, or objects belonging to the property unless they can prove the damage was not their fault. We recommend inspecting the inventory upon arrival and reporting any issues immediately. We accept no liability for theft, loss, or damage to property or persons during or after the stay. We accept no liability for construction work nearby, power or utility failures, or partial internet/TV service interruptions. Normal maintenance and repairs are our responsibility; please inform us of any issues and follow our instructions. Complaints must be submitted in writing within 14 days after departure.

Article 10 – Departure and final cleaning
Upon departure, the house must be left broom-clean. Dishes must be washed, dried, and put away. Beds must be stripped, and linens folded in the hallway. Dishwasher and fridge must be left clean and empty. No food left behind. Outdoor cushions should be placed inside. Garbage bins must be emptied. Any breakages or damages must be reported to the managers, Wouter Soen or Naomi Moormann.

Article 11 – Applicable law
Dutch law applies to all agreements, house rules, and related disputes.

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